.portal-root{--cor-primaria:#22c55e;--cor-secundaria:#16a34a;--cor-texto:#1f2937;--cor-texto-claro:#6b7280;--cor-fundo:#f3f4f6;--cor-card:#fff;--cor-borda:#e5e7eb;--cor-sucesso:#10b981;--cor-erro:#ef4444;background:var(--cor-fundo);color:var(--cor-texto);min-height:100vh;font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,sans-serif}.portal-container{max-width:960px;margin:0 auto;padding:24px 16px}.sac-header{text-align:center;color:#fff;padding:32px 16px;position:relative}.sac-header-actions{align-items:center;gap:8px;display:flex;position:absolute;top:16px;right:16px}.sac-header-link{color:#fff;opacity:.9;cursor:pointer;background:#ffffff26;border:none;border-radius:6px;align-items:center;gap:4px;padding:8px 12px;font-size:13px;text-decoration:none;transition:opacity .2s,background .2s;display:inline-flex}.sac-header-link:hover{opacity:1;background:#ffffff40}.sac-logo{background:#fff;border-radius:12px;justify-content:center;align-items:center;width:64px;height:64px;margin:0 auto 12px;display:flex;overflow:hidden;box-shadow:0 4px 12px #00000026}.sac-logo img{object-fit:contain;max-width:90%;max-height:90%}.sac-title{margin:0;font-size:22px;font-weight:700}.sac-subtitle{opacity:.9;margin-top:2px;font-size:14px}.card{background:var(--cor-card);border:none;border-radius:16px;margin-bottom:16px;padding:24px;box-shadow:0 2px 8px #0000000f}.card-title{align-items:center;gap:10px;margin-bottom:20px;font-size:18px;font-weight:600;display:flex}.section-title{color:var(--cor-texto);border-bottom:2px solid var(--cor-primaria);align-items:center;gap:8px;margin-bottom:16px;padding-bottom:10px;font-size:14px;font-weight:600;display:flex}.form-grid{grid-template-columns:1fr 1fr;gap:16px;display:grid}.form-grid .full{grid-column:1/-1}.form-label{color:var(--cor-texto);margin-bottom:6px;font-size:13px;font-weight:500;display:block}.form-label.required:after{content:" *";color:#ef4444}.form-control{border:1px solid var(--cor-borda);width:100%;color:var(--cor-texto);background:#fff;border-radius:10px;padding:12px 14px;font-size:15px;transition:border-color .2s,box-shadow .2s}.form-control:focus{border-color:var(--cor-primaria);outline:none;box-shadow:0 0 0 3px #22c55e26}textarea.form-control{resize:vertical;min-height:120px}select.form-control{cursor:pointer}.btn{cursor:pointer;border:none;border-radius:10px;justify-content:center;align-items:center;gap:8px;padding:14px 24px;font-size:15px;font-weight:600;transition:all .2s;display:inline-flex}.btn-block{width:100%}.btn-primary{background:linear-gradient(135deg, var(--cor-primaria) 0%, var(--cor-secundaria) 100%);color:#fff}.btn-primary:hover{transform:translateY(-1px);box-shadow:0 4px 12px #22c55e4d}.btn-primary:disabled{opacity:.6;cursor:not-allowed;box-shadow:none;transform:none}.btn-outline{border:1px solid var(--cor-borda);color:var(--cor-texto);background:0 0}.btn-outline:hover{background:var(--cor-fundo)}.alert{border-radius:10px;margin-bottom:20px;padding:14px 16px;font-size:14px}.alert-error{color:#991b1b;background:#fee2e2}.alert-success{color:#065f46;background:#d1fae5}.descricao-box{background:var(--cor-fundo);border-radius:10px;margin-top:16px;padding:16px}.descricao-box h4{color:var(--cor-texto-claro);margin-bottom:8px;font-size:13px}.descricao-box p{white-space:pre-wrap;font-size:14px;line-height:1.6}.portal-tabs{flex-wrap:wrap;gap:8px;margin-bottom:16px;display:flex}.portal-tab{border:2px solid var(--cor-borda);color:var(--cor-texto-claro);cursor:pointer;background:#fff;border-radius:10px;align-items:center;gap:6px;padding:10px 18px;font-size:14px;font-weight:500;transition:all .2s;display:inline-flex}.portal-tab:hover{border-color:var(--cor-primaria);color:var(--cor-texto)}.portal-tab.active{border-color:var(--cor-primaria);background:linear-gradient(135deg, var(--cor-primaria) 0%, var(--cor-secundaria) 100%);color:#fff}.home-options{grid-template-columns:1fr 1fr;gap:16px;display:grid}.home-option{border:2px solid var(--cor-borda);cursor:pointer;color:inherit;background:#fff;border-radius:16px;flex-direction:column;align-items:center;gap:12px;padding:28px 16px;text-decoration:none;transition:all .2s;display:flex}.home-option:hover{border-color:var(--cor-primaria);transform:translateY(-2px);box-shadow:0 4px 16px #00000014}.home-option-icon{color:#fff;border-radius:14px;justify-content:center;align-items:center;width:56px;height:56px;display:flex}.home-option-title{color:var(--cor-texto);font-size:16px;font-weight:600}.home-option-desc{color:var(--cor-texto-claro);text-align:center;font-size:13px}.chamado-item{border:1px solid var(--cor-borda);color:inherit;background:#fff;border-radius:12px;margin-bottom:10px;padding:16px;text-decoration:none;transition:all .15s;display:block}.chamado-item:hover{border-color:var(--cor-primaria);box-shadow:0 2px 8px #0000000f}.status-badge{color:#fff;border-radius:999px;padding:3px 10px;font-size:12px;font-weight:600;display:inline-block}.tl-item{border-left:2px solid var(--cor-borda);padding:4px 0 16px 16px;position:relative}.tl-item.cliente{border-left-color:var(--cor-primaria)}.tl-head{color:var(--cor-texto-claro);align-items:center;gap:8px;font-size:12px;display:flex}.tl-body{white-space:pre-wrap;color:var(--cor-texto);margin-top:4px;font-size:14px;line-height:1.55}.upload-dropzone{border:2px dashed var(--cor-borda);text-align:center;cursor:pointer;background:#22c55e05;border-radius:12px;padding:20px 16px;transition:all .25s}.upload-dropzone:hover{border-color:var(--cor-primaria);background:#22c55e0d}.stars{gap:6px;display:flex}.star{cursor:pointer;color:#d1d5db;background:0 0;border:none;padding:0;font-size:30px;line-height:1;transition:color .15s,transform .1s}.star.on{color:#f59e0b}.star:hover{transform:scale(1.1)}.empty{text-align:center;color:var(--cor-texto-claro);padding:48px 20px}.success-box{text-align:center;padding:24px 16px}.success-icon{width:72px;height:72px;color:var(--cor-sucesso);background:#d1fae5;border-radius:50%;justify-content:center;align-items:center;margin:0 auto 16px;display:flex}.protocolo-box{background:var(--cor-fundo);border-radius:10px;margin:16px 0;padding:16px}.protocolo-value{color:var(--cor-primaria);letter-spacing:1px;font-size:24px;font-weight:700}@media (width<=640px){.form-grid,.home-options{grid-template-columns:1fr}.card{padding:20px 16px}}